Terms and Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online  reservations service provided on these pages and through the website (the “Admitoneitaly.com”) are owned, operated and provided by Albatravel Milano s.r.l.. (“Admitoneitaly.com”, “us”, “we” or “our”) and are provided for you subjected to the terms and conditions set out below.

Albatravel Milan s.r.l., conducts its business as a reseller of travel products through its website: Admitoneitaly.com and all affiliated sites.
All bookings made with Admitoneitaly.com or all affiliated sites will be governed and subject to these Terms and Conditions.
Admitoneitaly.com is curated by
Albatravel Milano srl, Via Santa Sofia 8, 20122, Milan, Italy +39 02 58322540 P.IVA: 12079750159 CF. 02841600279

Payment

All services must be pre-paid, unless otherwise specified. We accept credit cards or bank transfer, in this case the service can not be booked under date, in order to verify the payment.
Our currency is the euro, then the charges will be in euro.

Voucher

After payment, Admitoneitaly.com will send a confirmation / voucher by e-mail – the voucher must be printed and shall be submitted to the service provider.
All information regarding the travelers should be correctly you provided when of booking.
All requests for changes must be notified in time to Admitoneitaly.com.
Admitoneitaly.com can not be held responsible for any problems that might occur if you do not receive, or if you do not read carefully the confirmation / voucher by e-mail.
In case you have not received the voucher by e-mail, you should immediately contact our call center (+39 02 92853034) and ask for a second sending at least 72 hours before the date of start of the service, where they allowed.

1. Tours, Attractions, Guides, Private Transfers:

Cancellations with more than 10 calendar days before the start of the service: no charge.
Cancellation between 9 and 4 calendar days before the services begin: You will be charged a penalty of 50%.
Cancellation within 3 calendar days before the beginning of the service: You will be charged a 100% cancellation fee (no refund).
Cancellation on the day of the service or the day after: You will be charged a 100% cancellation fee (no refund).

2. Tickets Skip the line, Tourist Card, Shuttle Bus, Sports packages, Packages Opera and Ballet, Motors Packages, Packages Football:

You will be charged a penalty equal to 100% (no refund).

3. Special offers and promotions for all services:

You will be charged a penalty equal to 100% (no refund).

4. Apartments Reservations:

Cancellation: If cancelled or modified up to 43 days before date of arrival, 10 percent of the total price of the reservation will be charged.
If cancelled or modified up to 29 days before date of arrival, 50 percent of the total price of the reservation will be charged.
If cancelled or modified up to 2 days before date of arrival, 80 percent of the total price of the reservation will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
Please note that with regard to the booking of apartments, rates are already included taxes, but not the tax, which will be sent directly to the apartments in the holiday resort and can vary from city to city.

How to cancel a reservation:

Cancellation of services previously confirmed, shall subsequently be confirmed exclusively on our part.
Admitoneitaly.com not be liable for qualsiasi cancellation is not received and confirmed from us.
To make a cancellation, please send us by the deadline, an e-mail address and the description of the lack of opportunity to provide the service.
Otherwise it will be considered a confirmed reservation in all respects and therefore penalty up in total.

Limitation of Liability

5. The responsibility of Admitoneitaly.com is limited.

Admitoneitaly.com only acts as an agent for the passengers in all functions relating to tours, attractions, hotel reservations and accommodation, restaurants, meals and services, sightseeing tours and transportation of any kind, and does not take any responsibility for injury, loss , damage, accident, delay or inconvenience that may occur either due to defects, or as acts of government or other civil authorities (war, civil unrest, strikes, etc.) or any cause beyond the control of Admitoneitaly.com assumes no responsibility for loss or additional expenses in case of delays or changes in schedule or other causes.
Admitoneitaly.com and its suppliers reserve the right to vary itineraries in order to improve each tourfor the benefit and pleasure of the members of the tour.
Admitoneitaly.com and its suppliers reserve the right to cancel or reprogram any tour departure in accordance with the rules in place.

6. Health, passport and visa.

Any client is required to verify that you have the correct documents for his trip especially (but not only) if you have booked a tour, a package including flights or transfers, or if you plan to visit a country other than the country of departure.
You must keep and bear a valid passport (with visa if necessary) or a valid identity card.
No refunds will be granted in the event of loss or lack of identity documents.

7. Restrictions for smokers

Smoking on board a coach is strictly prohibited.

8. Luggage

One hand luggage per person is accepted by coach.
Other restrictions may apply.

Any bookings made with Admitoneitaly.com be governed by and subject to the Terms and Conditions.
No variation of these terms and conditions shall be made except in writing by and with the authority of Admitoneitaly.com.